Shipping policy
Last Updated: June 2026
Thank you for shopping with MAISON KIRA.
We are committed to providing a smooth and transparent shopping experience. Please review our shipping information below.
Processing Time
Orders are typically processed within 1–5 business days.
Some items are available for immediate shipment, while select pieces may require additional processing time before dispatch.
Business days do not include weekends or holidays.
Shipping Time
Once shipped, delivery times will vary depending on the carrier, destination, and shipping method selected at checkout.
Estimated delivery times are not guaranteed and may be affected by factors outside of our control.
Order Tracking
Once your order has shipped, you will receive tracking information via email when available.
Please allow time for tracking updates to appear after shipment.
Address Accuracy
Customers are responsible for providing accurate shipping information.
MAISON KIRA is not responsible for delays, losses, or additional shipping costs resulting from incorrect or incomplete addresses provided at checkout.
Lost, Stolen, or Delayed Packages
Once a package has been transferred to the shipping carrier, delivery responsibility rests with the carrier.
MAISON KIRA is not responsible for lost, stolen, or delayed packages caused by the carrier. Customers should contact the carrier directly regarding delivery issues.
Order Changes & Cancellations
Because orders are processed quickly, we cannot guarantee changes or cancellations once an order has been placed.
Please contact us as soon as possible if assistance is needed.
Questions
If you have any questions regarding shipping, processing times, or your order, please contact us through our Contact page.
Thank you for shopping with MAISON KIRA.
— MAISON KIRA